The Icon Commitment
Great hotels need a great philosophy
At Icon Hotels we pride ourselves in the quality of our product and the service levels we provide.
Through our involvement with the community we offer an hotel, which is recognised in each location as the place to stay and the place to be seen.
We endeavour to:
- Exceed our guests expectations at every opportunity
- Have noticeably larger rooms (typically 25 metres squared to 32 metres squared, compared to the 18 metres squared to 22 metres squared in the budget sector)
- Have significantly higher quality bedroom and en-suite bathroom finishes with a better standard of fixtures and fittings
- Provide a contemporary, character alternative to the bland economy hotel market
- Have consistently high quality in-house food and beverage offerings based on locally sourced produce
- Offer full business services including meeting facilities, on-site parking and in-room Wi-Fi
- Employ a highly trained and loyal staff with commitment to a career at the Icon Group - making sure the customer feels at home under 'old-fashioned' personal service and values
"The Humber Royal Hotel is truly, a home away from home"