Great hotels need a great philosophy.
The Icon Commitment
At Icon hotels we pride ourselves in the quality of our product, the service levels we provide and through our involvement with the community we offer an hotel which is recognised in each location as the place to stay and the place to be seen.
- We strive to exceed our guests expectations at every opportunity.
- Have noticeably larger rooms, typically 25m2 to 32m2, compared to the 18m2 to 22m2 in the budget sector.
- Significantly higher quality bedroom and en-suite bathroom finish with a better standard of fixtures and fittings.
- Provide a contemporary, character alternative to the bland economy hotel market.
- Consistently high quality in-house food and beverage offering, based on locally sourced produce.
- Full business services including meeting facilities, on-site parking and in-room Wi-Fi.
- A highly trained and loyal staff with commitment to a career at the Icon Group - making sure the customer feels at home under 'old-fashioned' personal service and values.